Contact City Crush Mugs
We’d love to hear from you.
Whether you have a question about an order, need help choosing a gift, or just want to get in touch, we’re here to help.
Customer Support
Here to help with orders, gifting, and general questions
We want your experience with City Crush Mugs to feel simple, smooth, and enjoyable from start to finish.
If you have a question about your order, need help finding the right city mug, or want to ask about anything before purchasing, please get in touch and we’ll do our best to help.
We aim to reply as quickly as possible and make every enquiry feel personal, helpful, and straightforward.
Get In Touch
How to reach us
Email us
For customer support, product questions, order help, or general enquiries, email us anytime.
store@citycrushmugs.co.ukOrder support
If you are getting in touch about an order, please include your order number so we can help you faster.
Response time
We aim to respond as quickly as possible and typically reply within 1–2 business days.
Helpful Information
Before you message us
Question about shipping?
You may find the answer on our shipping and delivery information page if your question is about delivery timing or order progress.
Question about your order?
Including your order number in your message helps us assist you more quickly and accurately.
Need help choosing a mug?
We are always happy to help you find the right city mug for yourself or as a gift.
A Simple, Personal Experience
We’re here to make things easy
At City Crush Mugs, we want every part of the shopping experience to feel clear, simple, and personal.
Whether you are ordering for yourself, buying a gift, or reaching out with a question, we are always happy to help.
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